Description

As the Associate Director, Employee Experience at the Barber National Institute, you will lead programs that shape a high-performing, retention-focused culture. You'll partner across Human Resources and business units to create systems that support engagement, accountability, and performance-based rewards. You will also oversee the strategy and implementation of total rewards, performance management, and employee feedback systems to enhance the overall employee experience. 
This role requires a strategic leader who can manage cross-functional projects, analyze culture metrics, implement complex projects, and support the organization in becoming a top employer of choice. 
This position requires regular onsite presence. Candidates must work from one of our office locations in Erie, Pittsburgh, or Philadelphia, PA. Partial remote work is available. 
  

What You’ll Bring: 

• Proven leadership in HR strategy, employee engagement, and change management.
• Strong analytical skills to assess and act on employee feedback and workforce data.
• Ability to influence change across departments through relationship-building and communication.
• Strong experience managing performance management and total rewards programs.
• Experience designing culture-driven programs with measurable outcomes. 

A Typical Day May Include: 

• Administering total rewards programs including compensation, benefits, and retirement, in partnership with brokers and consultants.
• Leading the compensation program providing advice on specific scenarios while maintaining strategic alignment and compliance.
• Leading and empowering staff to accomplish department goals through coaching, onboarding, training, and development.
• Developing and analyzing reports to monitor progress toward employee experience and retention goals.
• Meeting with HR and department leaders to align on culture-building strategies and retention goals.
• Designing and implementing systems that support engagement and retention based on performance and culture contributions.
• Developing and maintaining employee culture documents, policies, and procedures.
• Collecting and analyzing employee feedback to understand why employees stay or leave and using insights to drive retention.
• Leading the ongoing development and auditing of job descriptions, salary structures, and incentive programs.
• Overseeing performance management processes that align with strategic goals and promote employee accountability.
• Providing expert guidance on EEO compliance, investigations, performance improvement, and corrective actions.
• Monitoring legal and regulatory updates and recommending updates to policies and procedures.
• Leads participating in salary and benefit surveys and benchmarking against industry standards.
• Partnering with Organizational Development to monitor HR programs, track progress, and implement improvements.
• Conducting gap analyses and developing project plans to move from current to future state in culture and engagement. 
    

Requirements

Qualifications:

• Bachelor’s degree in human resources, organizational development, business, or related field (Master’s preferred).
• 10+ years of progressive HR experience with at least 5 years in a supervisory capacity.
• Experience designing and implementing retention and engagement strategies.
• Strong knowledge of federal and Pennsylvania employment laws.

Preferred certification: SHRM-CP, SHRM-SCP, CCP, or CBP.